Does Okta Verify work on iPhone?

Add your Okta Verify account to an iOS device from the apps dashboard Settings page. If you already use Okta Verify and want to set up your account on a new device, you might be able to start a new enrollment from the Okta End-User Dashboard . Some restrictions apply.

How to get okta QR code on iOS?

On your device, download Okta Verify from the Apple App Store – Okta Verify and install it. Open Okta Verify and tap Add Account. Tap Organization. Tap Yes, Ready To Scan, and point your camera at the QR code displayed in the browser on another device.

How do I verify Okta without a QR code?

If you can't scan QR codes with your device, you can set up Okta Verify with an activation link sent to your email or short message service (SMS) app on your device . You can also activate Okta Verify manually with a secret key.

How do you verify your account on an iPhone?

On your iPhone go to Settings > [your name] > Sign-In & Security. Tap Turn On Two-Factor Authentication, then tap Continue. Enter a trusted phone number (the number you'll use to receive verification codes), then tap Next. A verification code is sent to your trusted phone number.

Where is QR code on IOS?

Open the Camera app from the Home Screen, Control Centre or Lock Screen. Select the rear-facing camera. Hold your device so that the QR code appears in the viewfinder in the Camera app . Your device will recognise the QR code and display a notification.

What Iphone is required for Okta Verify?

Requires iOS 16.0 or later . Requires iPadOS 16.0 or later. Requires macOS 12.0 or later.

Can I install Okta Verify on multiple devices?

While on Okta Classic there can be enrolled only one device for Push Notification, in OIE, multiple devices can be enrolled for one user . This capability to allow one user to use multiple devices ensures that the user can still access their Okta account in cases in which the primary device is stolen or damaged.

Can you transfer Okta Verify to a new phone?

If you already use Okta Verify and want to authenticate with the same account on another Android device, you can sync your devices using Bluetooth .

What is the difference between Okta mobile and Okta Verify?

What is the difference between Okta Mobile and Okta Verify? 'Okta Mobile' is the mobile app that allows you to access all of your applications on a mobile device. 'Okta Verify' is the mobile app that allows you to have a second factor for Multifactor Authentication (MFA).

Can you use Okta on your phone?

Search for Okta Mobile in the Apple App Store (iOS) or Google Play Store (Android) . If Google Play Store is not available for you, contact your administrator. Install Okta Mobile. Install the app and sign in.

Does authenticator work on iPhone?

To use Google Authenticator on your iPhone, iPod Touch, or iPad, you need: The latest operating system for your device . 2-Step Verification turned on .

Does Okta track your phone activity?

We may also collect device data about you to help us determine that users from one type of device use our websites, products and services in different ways than users of a different type of device, which in turn allows us to improve our websites, products and services, such as through optimizing the screen size of Okta ...

What does Okta Verify do on my phone?

Okta Verify is a multifactor authentication (MFA) app developed by Okta. It lets users verify their identity when they sign in to Okta and makes it less likely that someone pretending to be the user can gain access to the account .

Okta Verify for iOS FAQ (2024)

Learn more about Okta Verify capabilities.

Setting up Okta Verify

What is Okta Verify?

Okta Verify is a mobile app that you can use to authenticate when you access your apps protected by Okta.

What can I do with the Okta Verify app?

This is what you can do with the Okta Verify app:

Add an account to register your device with your organization’s Okta solution.
Add accounts that require Okta Verify for authentication.
Confirm your identity to prove that you’re the one who tries to access the resources protected by Okta.
Manage the enrolled accounts.
Review the terms and conditions, privacy policy, and third-party software notices.

This is what you can’t do from the Okta Verify app:

Only if your organization supports Okta FastPass, you can open the apps dashboard directly from Okta Verify. See Open the Okta End-User Dashboard from Okta Verify on iOS devices. If you can’t access the apps dashboard directly from Okta Verify, sign in to your account from a desktop computer, from a mobile browser, or use the Okta Mobile app.
Okta Verify doesn’t load apps. To open your app account, access your organization’s app link or open the apps dashboard. Then, select a sign-in method such as a code or a push notification.

Where do I download the Okta Verify app?

Okta Verify is available in the Apple App Store.

What’s the difference between the terms register, reset, restore, set up, and enroll?

When working with Okta Verify, those terms all mean essentially the same thing: establishing or re-establishing a connection between your Okta account and the specific Okta Verify app installed on your device.

I keep reading about Okta End-User Dashboard. What is it?

The Okta End-User Dashboard is a platform that offers secure access to your enterprise applications and information. The dashboard shows all of the apps available to you and also allows you to edit your profile settings. See Okta End-User Dashboard.

Can I use Okta Verify on more than one device?

Some organizations restrict the use of Okta Verify to only one device at a time. Contact your help desk to find out what is applicable in your case.

Can I transfer my existing Okta Verify enrollment from one device to another?

See Add your Okta Verify account to a new iOS device.

I got a new device, don't have my previous one, and I don’t have an Okta Verify account on another device. I also don't have additional Okta security methods set up. Can I reinstall Okta Verify and set it up myself without contacting my IT administrator?

No. If none of the following conditions apply, contact your company's help desk.

You have your previous device with Okta Verify installed on it.
You have an active Okta Verify account on another device.
You have an additional Okta security method set up.

I deleted Okta Verify from my device. Can I reinstall it and set up Okta Verify myself without contacting my IT administrator?

If you have Okta Verify installed on a different device, or other Okta security methods set up, such as Phone (SMS or Voice Call), Security Key or Biometric authenticator, or Google Authenticator, use one of these authenticators to sign in to the Okta End-User Dashboard. Click the arrow beside your name and go to Settings. Scroll down to Extra Verification or Security Methods. For Okta Verify, click Set Up. Follow the instructions to add a new Okta Verify account on your device. If you can’t sign in to the Okta End-User Dashboard, contact your organization’s help desk.

I use Okta Verify to store one-time passwords (OTP) for non-Okta services (for example, Github). Can I transfer those passwords to Okta Verify on my new device?

No. Before deleting Okta Verify from your device or getting a new device, you must sign in to your non-Okta services to set up your new device with those codes. You will not be able to retrieve the codes after you no longer have access to Okta Verify on your original device.

Codes and keys

What is a QR code and why do I need to use it for Okta Verify?

A QR code is a universal barcode that can be scanned and read by your device's camera. Okta uses QR codes to enroll your device with your Okta account. Usually, you only do this once, but if you have to reset your account, you scan a new QR code to enroll again successfully. For how to scan the QR code, see Set up Okta Verify on your iOS device with a QR code .

What is the secret key? Do I need it to sign in to my account?

When you enroll your device with Okta Verify for the first time, you have different options, depending on your company’s configuration. If you can’t set up your account with a QR code, Okta generates a secret key that you can enter in Okta Verify to set up your account. The secret key is not the Okta Verify 6-digit code that you enter in the sign-in window when you access your Okta-protected apps. To learn more about using the secret key, see Set up Okta Verify on your iOS device with an activation link or secret key.

When I open Okta Verify, I see a six-digit code. What is it for?

When you access apps protected by Okta, Okta Verify generates a code that you can enter in the sign-in window to confirm your identity. You need this code only if you select the Okta Verify code option in the authentication window.

You don’t have to use the code to sign in with Okta Verify. You can also authenticate with Okta Verify push notifications if your organization configured this option.

The six-digit code is renewed every 30 seconds. After you close Okta Verify, the code is no longer generated.

The performance of your phone is not affected by this Okta Verify capability.

What is the blue loading bar above the code in Okta Verify?

This is not a loading bar. It’s a progress bar. The six-digit code is renewed every 30 seconds. The progress bar indicates how much time is left until a new code is generated.